Lifeline Counseling Center
Phone: (828) 289-0574
Fax: (828) 248-1067
Welcome to Lifeline Counseling Center
"…to give you a future and a hope."
DWI & Substance Abuse Counseling Services
Lifeline Counseling Center, at 373 West Main Street, Forest City, NC. 28043, is a licensed and state-approved facility that provides outpatient substance abuse services, specializing in DWI/DUI Substance Abuse Assessments, classes, and counseling groups.
Director Jeffrey L. Wells, is a licensed therapist, NCAC II (National Certified Addiction Counselor, Level II), LCAS (Licensed Clinical Addiction Specialist), approved by the North Carolina Substance Abuse Professional Practice Board, is a DMV evaluator and is DOT (Federal) qualified as a Substance Abuse Professional to work with individuals who have failed urine drug screens or alcohol breath tests. A program involving individual and group meetings will be recommended to accommodate your schedule and assist you with the challenges you face.
Lifeline Counseling Center provides counseling and specializes in treating individuals struggling with maintaining sobriety. Director Jeffrey Wells will assist you in creating a plan that works by helping you set short and long-term, measurable goals. Lifeline Counseling Center will offer constructive feedback, insight, and guidance to navigate your recovery.
The healing approach used at Lifeline Counseling Center helps you build lasting results. Director Jeffrey Wells approach to your treatment is based on years of experience and research, providing a complete program designed to encourage your recovery.
OUTPATIENT SERVICES
Because Healing Happens Best Face to Face
"Video conferencing has its place; therapeutic counseling is not one of them... Ultimately, it's a disservice to those seeking recovery 'connection' in an ever impersonal artificial intelligence world," says Director Jeffrey Wells, LCAS.
• Compromised Confidentiality Due to Digital Vulnerabilities
Video conferencing platforms are susceptible to data breaches, hacking, or unauthorized access, risking the exposure of sensitive personal information shared during private counseling sessions.
• Limited Observation of Non-Verbal Cues
Zoom-style sessions restrict the counselor’s ability to fully observe facial expressions, body language, and subtle physical cues critical for assessing a client’s understanding, emotional state, and progress as opposed to face-to-face settings.
• Potential for Distractions in Virtual Environments
Clients may participate from non-private or distracting settings (e.g., home with family members, children or pets present), undermining the focus and emotional attention needed for effective counseling without fears of being overheard by non-participants.
• Technical Issues Disrupt Therapeutic Flow
Connectivity problems, audio/video lag, or platform glitches can interrupt sessions, breaking the emotional connection and hindering the client’s ability to engage deeply with the counseling process.
• Erosion of Trust and Therapeutic Bond
The impersonal nature of video calls can weaken the sense of safety and trust essential for clients to openly share sensitive issues, making face-to-face meetings the gold standard for building a strong and successful therapeutic relationship.
• Video Conference Platforms Do Offer Convenience
However, they also carry inherent security risks. Despite encryption measures, there remains the possibility of calls being intercepted and accessed by unauthorized parties capturing and recording sensitive conversations and content.
"Though rare, such risks remind us that sacred, personal
conversations deserve the highest level of protection."
At Lifeline, we believe your privacy and the sacredness of your healing journey deserve the highest protection, which is why we choose to meet with you in person, where confidentiality can be fully ensured.
Lifeline Counseling Center's Mission
Lifeline believes a substance use disorder is a spirit, mind and body progressive illness that requires an intervention. It is Lifeline's mission to intervene and help those stuggling with chemical and behavioral addictions. Focusing on compassion and understanding, effective programs will address the root causes of negative and destructive behaviors.
Lifeline’s commitment lies in supporting those who face challenges related to drug or alcohol use. Through a considerate approach, Lifeline's programs aim to identify and heal the underlying reasons leading to harmful choices, fostering a path toward recovery and well-being.
We're here to help.
Effectiveness of Counseling and Monitoring in Reducing DWI/DUI Recidivism
Research shows that combining counseling with court-based monitoring significantly reduces DWI/DUI recidivism. At Lifeline, our integrated approach leads to real change—within just three months, clients can see measurable improvements in substance use and related challenges.
- Any drug use decreases from 70% to 23%.
- Alcohol use decreases from 64% to 21%.
- Suicidal thoughts decrease from 24% to 14%.
- Arrests decrease from 25% to 4%.
- Problems interfering with work/other activities decrease from 38% to 20%.
Source: Division of MH/DD/SUD Services
Through a balanced approach that embraces both legal and behavioral needs, Jeff Wells, LCAS, Director of Counseling Services, empowers clients to overcome setbacks and pursue a lasting path of recovery, growth, and personal success.
Lifeline Counseling Center is a North Carolina state licensed facility authorized to provide the services you need to get your driver's license back. Larger, state funded institutions offer generic "by-the-book" DWI/DUI and substance abuse services targeting intermediate drug offenders from multiple referral sources. Lifeline offers a comfortable home-type setting in historic downtown Forest City, NC. We have no institutional type "classrooms" and you will never get lost in the crowd at Lifeline.
Have you been charged with a DWI/DUI or drug-related offense? Whether this is your first offense or a repeat offense, any legal matter can be overwhelming. So, what happens now?
The truth is that, statistically, many individuals charged with DWI/DUI have never been in a courtroom for a legal proceeding involving themselves. They are typically normal, hard-working people who made a mistake one day and are now confronted with serious legal issues.
Licensed therapist Jeff Wells has many years of experience working with individuals charged with DWI/DUI and specializes in DWI/DUI re-licensure matters. Lifeline can help you determine the necessary steps, including assessments and referrals, making this challenging experience less stressful.
Lifeline Counseling Center hours are flexible and can be arranged morning, evening and weekends. Weekend group sessions are also available. Groups are held on Wednesdays and Fridays in the A.M. and the P.M. and on Saturday A.M. Lifeline fees are competitive and "in-line" with area providers, and many times arrangements can be made regarding payments.
The proccess begins with a DWI/DUI Assessment, which you will need prior to your court date. This is a mitigating (favor with the judge) factor and is required for obtaining a limited driving privilege.
Contact Director Jeffrey Wells at Lifeline Counseling Center to discuss the details of your situation with a highly trained substance abuse counselor and schedule an appointment today.
The road to restoration and recovery can begin today. Reach out to Lifeline Counseling Center.
HOPE IS NOT BLIND OPTIMISM
It's not ignoring the enormity of the task ahead or the roadblocks that stand in our path. It's not sitting on the sidelines or shirking from a fight. Hope is that thing inside us that insists, despite all evidence to the contrary, that something better awaits us if we dare to reach for it, work for it, and fight for it... and that's what the hope of addiction recovery is all about!